Our NECIC Staffing Mansfield Team

Matthew Benko-Scruggs
CEO

Matthew Benko-Scruggs is a mission-driven executive with over 20 years of leadership experience in hospitality, philanthropy, and brand strategy. Originally from Pittsburgh, PA, Matthew studied Culinary Arts and Hotel / Restaurant Management at Johnson & Wales University and completed executive coursework at The Wharton School of Business. Prior to NECIC, he lead the Philanthropy and Brand Management efforts for a statewide youth agency, where he secured the largest donation in the organization’s 78-year history and led branding across 23 regional offices.

Matthew’s career includes leadership roles at The Ohio State University’s Wooster Campus, major convention centers in Pittsburgh, Boston, Houston, and Dallas, and with the Pittsburgh Steelers. He has managed multimillion-dollar operations nationwide, consistently increasing revenue and improving guest experience.

Jacqueline Williams
Director of Staffing

Jacqueline Williams brings both sparkle and strength to NECIC’s Staffing team. A proud North End native, she joined the organization in August 2022 after an impressive 14-year career with Startek, where she built a reputation for turning challenges into opportunities, and doing it all with contagious laughter and a killer sense of humor.

Known around the office as the “People Whisperer,” Jacqueline believes everyone who walks through the door has greatness waiting to be discovered. Her mission is simple but powerful: to meet people where they are, help them find their footing, and cheer them on every step of the way.

Whether she’s matching job seekers with life-changing opportunities or cracking a perfectly timed joke in the middle of a busy day, Jacqueline embodies what it means to lead with purpose, compassion, and fabulousness. She doesn’t just manage staffing; she makes it fun.

Tionna Perdue
COO

Tionna joined the team as a NECIC Staffing Specialist in 2017 after ten years with Third Street Family Health Services.

A Mansfield native, Tionna loves NECIC Stuffings mission to connect talented individuals with businesses in need, fostering a vibrant job market that benefits the community. Her passion for helping job seekers by giving them the tools they need to be successful shows every day in her work as the COO.